We’re sorry if an unfortunate event occurred before or during your travels. However, we are here to help. If an event covered by your policy interfered with your trip, simply file a claim and provide the necessary supporting documents. We will process your claim quickly and will be available to answer any questions you have.
Claim Centre
How to File a Claim
The fastest way to open a claim is to use our eClaim Portal but you can also reach out to us by email or Whatsapp !
Open or follow up on a claim
From 8am to 8pm (GST) Monday to Friday:
Online Claim (24/7): File a claim
Email: travel.claims@nextcarehealth.com
WhatsApp: +971 56 216 4563
24h Emergency Medical Assistance
For 24-hour Medical Emergency:
Telephone: +971 4 270 8705
Email: assistance@nextcarehealth.com